Privacy Policy

Privacy Policy

How Commonwealth Interpretation Services collects, uses, and protects information submitted through this website.

Draft — pending company & legal review before publication

Last updated: [Effective date to be inserted upon publication]

1. Overview

This Privacy Policy describes how Commonwealth Interpretation Services ("we," "us," or "our") handles information collected through this website, including our interpreter request form and contact form. This policy is a draft and will be reviewed and finalized before publication.

2. Information We Collect

When you submit a form on this website, we collect only the information needed to coordinate the requested service:

  • Your name, email address, and phone number.
  • Your preferred contact method and preferred language for interpretation.
  • Details about your upcoming USCIS-related appointment that you choose to share (type, date, time, location, in-person or remote preference).
  • Whether the request concerns an individual, a family, or an attorney's client, and the attorney or law firm name where applicable.
  • Any scheduling or coordination notes you choose to provide.

3. Information We Do Not Request Through This Website

Our website forms do not ask for Alien Registration Numbers (A-numbers), Social Security numbers, passport numbers, immigration documents, medical records, or detailed case histories. Please do not submit sensitive immigration documents or confidential case details through any form on this website. If such information is ever needed, our team will explain appropriate next steps directly.

4. How We Use Your Information

  • To review and respond to your inquiry or interpreter request.
  • To coordinate scheduling and logistics related to a requested service.
  • To communicate with you using your preferred contact method.
  • To maintain basic records of inquiries for administrative purposes.

We do not sell your personal information, and we do not use form submissions for marketing without your consent.

5. Third-Party Service Providers

We use trusted third-party providers to operate this website and process submissions — for example, website hosting, database storage, and transactional email delivery. These providers process information on our behalf and are expected to handle it securely. If scheduling or other tools are added in the future, this policy will be updated to describe them.

6. Data Retention and Deletion

We retain inquiry information only as long as reasonably necessary to respond to your request, coordinate services, and meet administrative or legal obligations. You may ask us to delete your inquiry information at any time by contacting us at slizzama@gmail.com. We will honor deletion requests except where retention is required by law.

7. Website Security

We take reasonable measures to protect information submitted through this website, including limiting collection to what is necessary and restricting access to submitted information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please keep this in mind when deciding what to include in free-text fields.

8. Your Choices

You may request access to, correction of, or deletion of the personal information you have submitted by contacting us at slizzama@gmail.com.

9. Children's Privacy

This website is intended for adults coordinating interpretation services. We do not knowingly collect personal information from children through this website.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above will reflect the most recent revision.

11. Contact

Questions about this policy may be sent to slizzama@gmail.com or by mail to [business mailing address to be provided]. You may also use the contact form on this website.